StAR:
A platform for long-term optimisation

The CAPS Solutions StAR (Strategic Annual Review) service provides you with a comprehensive functional and technical healthcheck that gives you a benchmark to optimise your use of your UNI-form system.

Turning data into information

The StAR service provides important operational information about key areas of your UNI-form system. The results of the healthcheck are documented and the recommendations can be used to:

Increase the efficiency of users and identify staff training needs.

Improve the consistency of data stored in your UNI-form system.

Improve the stability and security of your UNI-form system and catch technical issues before they cause a problem.

Make plans for upgrading or extending your system to make use of relevant enhancements and new functionality.

A thorough investigation

We analyse your technical infrastructure, system configuration and use of each module through a range of activities:

In-depth system interrogation, via a remote access connection from CAPS Solutions to the system under review.

An onsite visit by CAPS Solutions consultants to conduct targeted interviews with users.

The compilation of a report, outlining all our findings and recommendations.

Refined to meet local authority needs

Every StAR report includes comprehensive information about your infrastructure, users, system security and module usage that is useful to your entire authority. This information gives you:

Thorough outlines for recommendations that can enhance all your systems.

Actionable information designed to meet the requirements of a variety of local authority staff, including chief officers, team leaders, system supervisors and end users.

Insights that help you focus on producing both short-term benefits and longer-term planning.

Goes hand in hand with…

CAPS StAR is compatible with, and complements, several other audit services available from CAPS Solutions as part of our consultancy services, as well as training to fill the skills gaps you identify during the review:

Application Consultancy

Technology Consultancy

Training