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UNI-form Licensing: Flexibility and control for a varied function
Given the sheer range of licences for which local authorities are responsible, it can make a world of difference if you give your licensing staff a system that will enable them to handle the variety more smoothly and efficiently. With the UNI-form Licensing module, they'll be able to apply best practice consistently to common processes, while easily handling the idiosyncrasies of different licence types.
How UNI-form Licensing can help
Implementing UNI-form Licensing will make it easier for your staff to:
Consult with official bodies and with anyone who may be affected by the granting of a licence.
Carry out inspections and safety checks.
Notify licence decisions to all interested parties.
Handle renewals of regular licences.
Standardisation and automation
The UNI-form Licensing solution streamlines the entire licensing process, from application to authorisation, and enables you to keep a full audit trail for every licence application. It provides the flexibility to handle non-standard or new licence types, and includes a special component for managing the particular requirements of the taxi licensing process.
Enhanced effectiveness through shared working
If your local authority uses other UNI-form solutions, you can enhance the effectiveness of your licensing procedures by sharing data without the need for duplication. To help them in the decision-making process, your staff can easily find out more information about properties that are the subject of a licence application, such as details of commercial premises inspections from the UNI-form Environmental Health solution.
Better service to citizens
You can integrate UNI-form Licensing with your customer relationship management (CRM) system to maximise information-sharing between your licensing officers and staff who deal with phone enquiries and complaints.
You can also enable licence applications to be made via your local authority website by implementing PublicAccess for UNI-form; with ConsulteeAccess giving consultees and members of the public the ability to review and comment on applications online. You'll reduce paperwork and administration and speed up the licensing process even further.
Works well with...
PublicAccess and ConsulteeAccess for UNI-form. Also available as part of our integrated end-to-end solution, UNI-form e2e Licensing
UNI-form Environmental Health and Trading Standards
IDOX document management software. Also available as part of UNI-form e2e Licensing
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