|
|
 |
|
CAPS
Solutions Privacy Statement
This Privacy
Statement describes how we use data
relating to anyone using the website at
www.caps-solutions.co.uk ("the
Site"). "We" or "us" are CAPS Solutions
Limited, a company registered in England
with registered number 3760128 with
registered office at Millennium House,
65 Walton Street, Aylesbury,
Buckinghamshire, HP21 7QG and principal
place of business at Benham Valence,
Newbury, Berkshire, RG20 8LU, England.
Your privacy is very important to us. We
comply with the Data Protection Act 1998
and use your name and other data
relating to you only in the manner set
out in our Privacy Statement. We use
your personal data only in a way that is
fair to you. We keep your information
only for so long as needed for legal
requirements or relevant for the
purposes for which it was collected.
Consent
By submitting personal information to us
and using the Site, you consent to our
use of your personal information in the
manner set out in our Privacy Statement
(which we may amend from time to time)
and waive, so far as permitted by Law,
any rights of privacy you or anyone else
may have in such information.
If you have any questions, comments or
suggestions about the way in which we
use your personal data or if any of your
personal data changes, please e-mail us
at
info@caps-solutions.co.uk ,
telephone us at +44 (0) 1635 595600 or
write to us at Benham Valence Newbury
Berkshire RG20 8LU England.
You may request details of personal
information which we hold about you. A
small fee may be payable. If you would
like details of the information held on
you please write to the above address.
If you believe that any information we
are holding on you is incorrect or is
not complete, you should write to us at
the above address. You should provide
details as to why such information is
incorrect or not complete. We will then
correct such information.
Collection of your Personal
Information
We collect certain information that
personally identifies you ("personal
information") when you: (a) register to
receive software, data, services or
products (b) register to attend a
training or other event; (c) register to
receive newsletters or other information
about our products, data, software,
services or events; (d) download
software, data, a brochure or
information from the Site; or (e) submit
a specific enquiry to us in respect of
which you would like us to answer you.
Depending on the circumstances for
collection, personal information that we
collect is usually any or all of the
following: salutation, your name, title,
date of birth, address, country or
location, employer, e-mail addresses,
telephone numbers (including mobile),
fax number, language. We may also
collect other personal information from
you when needed to provide data,
software, a product, service or other
information that you requested. For
example, if it is a transaction for
which we require payment, such as making
an on-line purchase or booking a
training course, we will request
personal information necessary for
billing and/or shipping, such as name of
recipient, delivery address and payment
card details
When you want to use any restricted area
of the Site, you may need an email
address, a user ID and/or password
allocated to or selected by you. This is
also personal information which we hold
about you.
When you install a new software or data
product, we may ask you to register your
licence electronically. We may keep this
registration information on file with
any information you've already given us
on previous visits to the Site.
We may also collect certain information
about your computer hardware and
software. This information may include:
your IP address, browser type, operating
system, domain name, access times and
referring website addresses. This
information is used for the operation of
the Site, to maintain quality of the
Site, and to provide general statistics
regarding use of the Site.
We may also collect information about
which pages you visit within the Site.
Use of your Personal Information
Aside from the uses described above, we
may use your personal information to:
ensure the Site is relevant to your
needs; deliver or provide data,
software, products, services or events
that you request, purchase, license or
attend; bill you in respect to orders or
bookings; contact you; publish content
most relevant to you; and allow you
access to limited-entry areas of the
Site. Further, to send you newsletters,
publications or other information about
the Site or other websites or other
companies in our group (or those
offering complementary products or
services). If you would like to stop
receiving details about our group's
events, services, products, software,
websites or other information from us,
please notify us at the above address
setting out what you would like to stop
receiving.
We may also use the personal information
which you give to us for the purposes of
surveys in order to improve our
services. We may merge site-visitation
data with anonymous demographic
information for research purposes, and
we may use this information in aggregate
to provide more relevant content.
We may occasionally hire other
organisations to provide limited
services on our behalf, for example to
mail out regular communications and
newsletters or to promote particular
events, software and services, to
process event registration and our
group's marketing purposes. We may also
pass on your details to financial
organisations for processing your
payment card details including using an
outside payment card processing business
to bill users for data, software,
products, services or events. We do not
permit these businesses to retain,
share, store or use personally
identifiable information for any
secondary purposes. We will provide
those businesses only the information
they need to deliver their service.
We may transfer our databases containing
your personal data if we transfer our
business or part of it.
Other than as set out in this Privacy
Statement, we shall not disclose your
personal information to third parties
without obtaining your prior consent
unless this is necessary to provide any
of our services or unless we are
required to do so by law.
Third parties and links: we may transfer
your personal information to any other
company in our group which provides any
complementary services, products, data,
software or events.
The Site may contain advertising of
third parties or links or frames to
other websites. Please be aware we are
not responsible for third parties'
privacy practices or the content of
their websites nor for the privacy
practices of any third party to whom we
transfer your data in accordance with
our Privacy Statement.
Other countries
Your data may be accessed in or
transferred to other countries for the
purposes described in this Privacy
Statement. Some countries in the world
may not have adequate data protection
laws or may offer differing levels of
protection of personal data which are
not as high as in the UK. By submitting
your personal information to us or by
using this site, you consent to the
transfer of information outside of your
country.
Cookies
We may store information that we collect
through cookies, to create a profile of
our users and to enhance the service
that we provide to all of our users. A
cookie is a piece of data stored on the
user's computer tied to information
about the user. Cookies are files which
identify your computer to our server.
Cookies are used to recognise your
e-mail address and, where applicable,
username and password, saving you time
while you are on the Site. We use
cookies for your convenience while you
are on the Site. We also use cookies to
personalise your experience of the Site
to suit your individual interests. Your
browser can be set to not accept
cookies, but this would restrict your
use of the Site. We may use both session
ID cookies and persistent cookies.
Log Files
Like most standard website servers we
keep and analyse log files. This
includes internet protocol (IP)
addresses, browser type, internet
service provider (ISP), referring/exit
pages, platform type, date/time stamp,
and number of clicks to analyse trends,
administer the Site, track user's
movement in the aggregate, and gather
broad demographic information.
Security
We will endeavour to maintain the
confidentiality and security of your
personal information both on-line and
off-line. We have in place appropriate
technical and security measures, such as
secure servers and firewalls, to prevent
unauthorized or unlawful access to your
personal information. When our
registration/order forms ask users to
enter sensitive information (such as
credit card number), that information is
encrypted and is protected with
encryption software - SSL.
While we use SSL encryption to protect
sensitive information on-line, we also
endeavour to protect user-information
off-line. All of our users' information
is restricted and only employees or
agents who need the information to
perform a specific job are granted
access to your personally identifiable
information.
Changes
Any material changes to the way in which
we use your personal information will be
described in future versions of this
Privacy Statement. Each time you enter
the Site, you agree that the Privacy
Statement current at that time shall
apply to all personal information which
we hold about you. If at any time you
would like to see the current version of
the Privacy Statement, please ask us for
a copy.
|
|
|
