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My UNI-form
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What is My UNI-form?




e-Gov

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CAPS Solutions
Driving the success of transformational local government

CAPS Solutions isn't just thinking about transformational government - we're already making it happen for our customers all over England, Scotland and Wales.

As a trusted member of the public sector community, and a key player in government working groups, we're well placed to understand and anticipate the changing environment in which local government operates.

"The future of public services has to use technology to give citizens choice, with personalised services designed around their needs not the needs of the provider."

Rt Hon Tony Blair MP, in Transformational Government, November 2005

Through our UNI-form portfolio of software and services, CAPS Solutions makes it easy to deliver the citizen- and business-centric services outlined in the transformational government strategy. Our out-of-the-box solution, PublicAccess for UNI-form, lets you make information and services available to citizens and businesses via your website, enabling them to engage with you at any time. And we can integrate your UNI-form solution with your CRM system, for more effective, informed interaction between your call-handling staff and the citizens and businesses they serve.

You'll also find that our UNI-form solutions deliver powerful information-sharing capabilities that will revolutionise the way you make data work for you. You'll be able to reduce duplication and improve inter-departmental co-operation, integrate your UNI-form solutions with third-party products, and connect seamlessly with external applications like Consumer Direct.

"CAPS Solutions offered us immediate improvements with a strong foundation for continuous successful development. Their foresight helps us address tomorrow’s issues today."

Dave Allen, Principal Planner (Policy), Borough Council of King's Lynn and West Norfolk


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